Privacy Policy

SyntoTech (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and safeguard your personal information.

We collect personal information only when you voluntarily contact us through our website contact form. This includes:

• Full name
• Email address
• Company name (optional)
• Service interest and project budget
• Message content

We do not collect sensitive information, payment data, or any information without your knowledge.

The information you provide is used solely to:

• Respond to your enquiry
• Discuss potential projects or services
• Send follow-up communications you have requested

We do not use your information for marketing without your explicit consent, and we do not sell or rent your data to third parties.

We use the following third-party service to process contact form submissions:

• Resend (resend.com) — email delivery service. Your form data is transmitted to Resend's servers to deliver your message to us. Resend's privacy policy is available at resend.com/legal/privacy-policy.

Our website also uses anonymous analytics services (Vercel Analytics) which collect aggregated, non-identifiable usage data such as page views and performance metrics. No personal information is collected by these services.

We retain your contact information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Email correspondence is retained for up to 2 years.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website is served over HTTPS and contact form submissions are transmitted using encrypted connections.

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)

To exercise any of these rights, please contact us using the details below.

For any privacy-related questions or requests, please contact:

SyntoTech
Melbourne, VIC, Australia
hello@syntotech.com